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help lines

Please be advise that the following list is not exhaustive.  Please also refer to the front section of your local phone directory for more information.

In a life threatening or time critical emergency please ring 000 on your land line or 112 on your mobile device.


Kids Help Line  1800 55 1800 

www.kidshelp.com.au

Kids helpline is Australia's only 24 hour, free, private and confidential, telephone and online counselling service specifically for young people between the ages of 5 and 25.


Men's Line  1300 78 99 78

www.mensline.org.au

MensLine Australia is a professional telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.


Lifeline  1300 11 14  

www.lifeline.org.au

Lifeline provides all Australians experiencing a personal crisis with access to 24 hour online and phone crisis support and suicide prevention services.


Suicide Call Back Service  1300 659 467

www.suicidecallbackservice.org.au

The suicide call back service provides free nationwide professional telephone and online counselling for anyone affected by suicide.


National Sexual Assault, Family and Domestic Violence  1800 RESPECT (737 732)

www.1800respect.org.au

A 24 hour crisis line for people experiencing sexual assault or domestic and family violence.


Parent Line Victoria  13 22 89 

www.education.vic.gov.au

Parent Line provides a statewide telephone counselling service to parents and carers of children aged from birth to eighteen years.


Parent Line NSW  1300 1300 52

www.parentline.org.au

Parent Line is a telephone counselling, information and referral service for parents of children ages 0 to 18 who live in NSW.


SIDS and Kids  1300 308 307

www.sidsandkids.org

For 24 hour bereavement support and information.


Pregnancy, Birth and Baby Hotline  1800 882 436  

www.pregnancybirthbaby.org.au

For 24 hour information and support


Pregnancy Counselling Australia  1300 737 732  

www.pregnancycounselling.com.au

A 24 hour help line for concerns or queries related to an unexpected or difficult pregnancy and for grief and anxiety following termination or other pregnancy loss.


Alcohol and Drug Information Services Victoria  1800 888 236

www.health.vic.gov.au

DirectLine is a 24 hour phone service which provides anyone in the community with access to drug and alcohol counselling, information and referral to services.


Alcohol and Drug Information Services NSW 1800 888 236

www.adfnsw.org.au

ADIS is a 24 hour 7 day a week confidential telephone service that provides information, referral and advice. It has a database of treatment agencies in NSW and is a useful first point of contact for assistance regarding Alcohol and other Drug services.


Gambling Help  1800 858 858

www.gamblinghelponline.org.au

For confidential telephone or online support 24/7


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